Enterprise CRM Services

Amplifying Customer Success

Customer knowledge can be hard to come by and even harder to use effectively. Apar makes it easier with an end-to-end infrastructure for developing and operationalizing deep customer insight, including unique capabilities for customer data management, customer analytics, and campaign management.
Apar’s CRM practice is built around our deep experience implementing CRM solutions in a variety of industries around the world. We can help your company on a broad range of CRM priorities, from sales management to marketing automation to customer support and service.

We offer task-specific software frameworks and tools that help organizations quickly and easily integrate CRM into their existing applications and IT infrastructure.

Our Service Offerings

Our Service Offerings

Apar’s CRM practice is centred around the Microsoft Dynamics platform.

Open Platform
Design

Open platform design supports pre-packaged integration of telephony (CTI), email, and web-chat solutions from leading contact center solution providers including Aspect, Avaya / Nortel, Cisco, and others.

Dynamics 365
Across Functions

Businesses can implement Dynamics 365 across functions such as sales, customer service, operations, field service, project service automation, marketing, financials and customer insights.

Schedule a no-cost, one-on-one call to learn how we can help you with your CRM or customer engagement platforms