Enterprise Service Management (ITSM)
IT service management (ITSM) is a set of policies and practices for implementing, delivering, and managing IT services (hardware, software and software applications or other computing resources) for end-users (employees, customers, or business partners) in a way that meets the stated needs of the users and the stated goals of the business.
The core concept of ITSM is the belief that IT should be delivered as a service.
How will ServiceNow help modernize ITSM?
With ServiceNow as the foundation solution, Apar provides organizations roadmap and services to stay ahead of the tide, while providing a strong base to handle rapidly changing environments.
Enterprise Operations Management (ITOM)
IT operations management (ITOM) is the process of managing the provisioning, capacity, cost, performance, security, and availability of infrastructure and services including on-premises data centers, private cloud deployments, and public cloud resources. ITOM enables organizations to gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.
How will ServiceNow help unlock productivity?
ServiceNow delivers digital workflows that create great experiences and unlock productivity. This is the future of work. Apar with our ServiceNow Elite Partner InMorphis(https://www.inmorphis.com/), helps implement ServiceNow for organizations to be able to deliver scalable services that increase productivity and create amazing experiences wherever your employees work, with the most innovative ITSM & ITOM solution, along with other modules in Enterprise Service Management, Infrastructure Management and IT Process Automation.
Our Extended ServiceNow Capabilities
Apart from ITSM & ITOM, our ServiceNow experience extends to the entire Now platform. Apar leverages its expertise in a wide spectrum of areas. With 100% of our technical team members Service Now certified, we boast of an impressive array of subject matter experts and tools that make devising your service strategies easier. We will align your IT with your business objectives!